Cancellation and Rescheduling Policy for IV Drip London Clinic

At IV Drip London Clinic, we understand that plans may change, and we strive to accommodate your needs. To ensure the smooth operation of our services and to serve all our customers effectively, we have established the following cancellation and rescheduling policy:

1. Rescheduling Appointments:

Customers are allowed to reschedule their appointments if necessary. To reschedule your appointment, please contact us at least 24 hours before your scheduled appointment time. We will do our best to find a new suitable time for your treatment.

2. Cancellation of Appointments:

Customers can cancel their appointments without incurring any charges if the cancellation is made at least 48 hours before the scheduled appointment time. If you cancel your appointment within 48 hours of the scheduled time, a cancellation fee may apply.

3. No-Show Policy:

If you fail to show up for your appointment without prior notice and do not contact us within the 48-hour cancellation period, you may be charged a no-show fee.

4. How to Reschedule or Cancel:

To reschedule or cancel your appointment, please contact us as soon as possible by phone or email using the following contact information:

IV Drip London Clinic
52 Beauchamp Place
London, SW3 1NY
Phone: 020 8144 8193
Email: hello@ivdrip.uk

Please include your name, appointment date, and time in your cancellation or rescheduling request.

5. Exceptions:

We understand that emergencies and unforeseen circumstances can arise. If you have a genuine emergency that prevents you from canceling or rescheduling within the specified time frames, please contact us as soon as possible to discuss your situation.

Thank you for your understanding and cooperation. We appreciate your business and look forward to serving you at IV Drip London Clinic.